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Next Steps - Assistive Technology

Once you are Medicaid eligible, Ability Unlimited can assist you with obtaining your necessary Assistive Technology (AT) through Medicaid funding or Private Pay. In order to proceed with a request for AT through Ability Unlimited, you will need to complete a Provider Choice form, Release of Information form, and AT Intake form.

Step 1 - Intake Form Completion

You have the option to complete the necessary forms online or manually on paper.

Step 2 - Therapist Evaluation

In order to determine what types of AT would benefit you or the person, you must consult with a therapist (OT, PT, SLP, BCBA). Ability Unlimited can assist you with finding professionals to complete the evaluation and provide sample evaluations for ATProving medical necessity for a device or equipment is imperative.

Please note: Ability Unlimited does not suggest the types of devices/accessories for anyone; these recommendations must come from a professional who is familiar with the patient’s needs and the device/s being recommended.

For guidance on who should write the request, please see the table below.

Examples of Assistive Technology Devices (not a comprehensive list)Professional Evaluation Required
Organizational DevicesOccupational Therapist, Psychologist, or Psychiatrist
Computer Software or Communication DeviceSpeech Language Pathologist or Occupational Therapist
Orthotics, such as Braces for Hands, Arms, Feet, Legs, etc.Physical Therapist, Physician, or Orthotist
Writing OrthoticsOccupational Therapist or Speech Language Pathologist
Support ChairsPhysical Therapist or Occupational Therapist
Specialized ToiletsOccupational Therapist or Physical Therapist
Other Specialized Devices/EquipmentPhysician, Speech Language Pathologist, Behavioral Consultant, Psychologist,
Psychiatrist, Physical Therapist or Occupational Therapist, depending on the Device or Equipment
Specially Designed Utensils for EatingOccupational Therapist or Speech Language Pathologist
Weighted Blankets or VestsPhysical Therapist, Occupational Therapist, Psychologist, or Behavioral Consultant

The following guidelines set in place by DMAS must be included. All of the following items must be included in the written referral:

  • Details of the device(s) or app(s) that will benefit the person’s medical need.
    • Include the device(s) or app(s) make and model or specifics.
    • Include cases if a need for them has been discussed.
  • In detail, describe other alternatives tried or explored, as well as their success or failure.
  • List any therapeutic interventions tried or ongoing.
  • In detail, describe how the AT will benefit the person’s medical need and whether it’s the best option for treatment.
  • Describe the person’s functional limitation (need for help in ADL’s/IADL’s).
    • Include the relationship to the requested AT and how it will improve functional need.
  • Describe any treatment used in conjunction with the device(s) or app(s).
  • Describe how the need was previously met. If not met, explain why and how the device will help meet medical needs.
  • Identify any changes that have occurred which necessitate the AT request.
  • Has the requested AT been trialed successfully? Describe the benefit and use.
    • It’s very important to explain why this AT device or app is medically justified over other less expensive devices or apps.
  • If the person has an IEP and uses the device in school, explain why this device would benefit them in the home environment as well.
    • If the IEP does not include this AT, have their school write a letter to explain why it’s not included.
  • Include any therapy notes, pictures, or medical history that are important in justifying the medical need.
  • Make sure your referral letter is signed and dated.

Step 3 - Documentation Review

Once your therapist has sent us the written evaluation for the recommended AT, Ability Unlimited will submit a request for your doctor to complete a Certificate of Medical Necessity (DMAS-352). We will also request that your doctor review the therapist’s evaluation and sign/date the evaluation below the therapist’s signature.

Prior to submitting the AT request, our team will review all documents once received to make sure that the request for AT is clinically aligned with DMAS regulations.

Step 4 - Submitting the Request

Once our team has determined that your AT request is ready to submit, we will send it to the authorized agency for review.

There can be a 30 to 90 day turnaround time for approval. It is possible that we will need to request more information from you, your doctor, or your therapist if the agency requires it during the review process.

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